Common faults:

1. • No heat or hot water, usually means boiler problems, or pump.
   

2. • Heating, but no hot water, usually means Zone valve defective.
   

3. • Hot water luke warm, usually means balancing issue, or mixing problems with cold mains supplies.
   

4. • Boiler remaining on when controls turned off, usually indicates defective Zone valve.
   

5. • Discharge from Tundish, usually means air pocket needs replenishing, or defective T&P valve.
   

6. • Thermal cut-out operating, usually indicates high temperatures. Faulty thermostats, or defective cut-out.
   

These are for guidance only, please ensure you employ suitably qualified, experienced engineers before undertaking remedial works.

TRADING STANDARDS APPROVED

In response to concerns about ‘rogue traders’ which are often highlighted in the media, a partnership of Local Authority Trading Standards Offices have taken the groundbreaking step of putting together the Buy With Confidence Scheme.

The scheme provides a list of local businesses which have given their commitment to trading fairly.

Each business listed has undergone a series of rigorous checks and audits before being approved as a member of the scheme.

Read more here: http://www.tradingstandards.gov.uk/kent/bwc.htm

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Updated 02/08/12

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